At the Topshop/Topman Oxford Circus tour I took time to chat to the staff who worked in the Personal Shopping departments. Their job was to build outfits for customers who had especially made appointments for a consultation with a stylist, whether it is for the ‘Mother and Daughter’ pamper outing or the ‘In and Out’ party outfit crisis. Working for Topman Sunderland, I only get to do this when I find that rare customer who wants my help. To be specialised in a stylist role for Topshop would be a dream job. I am passionate about styling and get a thrill from seeing a satisfied customer. The personal shopping rooms were also beautifully furnished to deliver a VIP experience. I relish the idea of working in a high end environment. When I spoke to the stylists they said ‘9 /10 times the customer will end up spending money’. A little tip a she told me was to ‘always consider the customer and not to try to dress yourself’ and to always be ‘confident in an outfit but be truthful to whether it looks good or not’ that’s how she has ended up with regular customers who trust her opinion. The guys at Topman mentioned that Arnold Schwarzenegger had visited the department and bought a leather jacket. I exceeded in styling on a re-branding project so I hope there are more opportunities on this course to put this advice into practice.
|
CategoriesAuthorI am Olivia Davies, aged 20. This is my blog for Fashion Retail and Enterprise. Archives
April 2015
|